TAS not working after upgrading/updating to eSignal 21

Learn how to be able to run TAS Indicators on eSignal 21 after upgrade

THE PROBLEM: After upgrading to eSignal 21, I started the platform and the TAS indicators are not loaded in the charts and getting some errors. When re-adding the TAS indicators, there is no TASIndicators folder and the TAS indicators are not on the list. 

THE CAUSE: eSignal 21 directory location for your templates and indicators are now located on a different folder which is under your Documents\ICE eSignal folder instead of the previous folder 'Interactive Data'. The folder is located sample below.

C:\Users\<your PC name>\Documents\ICE eSignal

Since the folder changed, the TAS indicators loaded in your charts will give you an error due to it can't find the TAS files under 'ICE eSignal' folder.

THE CURE: Follow the step-by-step instructions provided below to copy and paste the TASIndicators  folder from the old eSignal folder at 'Interactive Data' to your new eSignal 21 folder at 'ICE eSignal' folder. 

Quick Guide

STEP 1: Go to your old eSignal 12 version folder at Documents > Interactive Data > Formulas folder.

STEP 2: Click TASIndicators folder and then copy by pressing 'CTRL + C' or you can right-click the folder and select 'Copy'. Picture shown below.

STEP 3: Now, go to your new eSignal 21 folder which is in your Documents > ICE eSignal > Formulas folder.

STEP 4: Then, paste the TASIndicators folder by pressing 'CTRL + V' or your can right-click any space and click 'Paste'. Picture shown below.

STEP 5: When done pasting, you should see the TASIndicators folder. Shown below.

STEP 6: Now, start up your eSignal 21 and see if the TAS indicators already in your charts will start to load. If not, proceed to STEP 7. 

STEP 7: Right-click in the chart and select Insert Study...

STEP 8: In the Insert Study/Column/Field window, expand the Formula folder by clicking the > sign.

STEP 9: Scroll down and look for the TASIndicators folder. Expand TASIndicators Folder by clicking the > sign.

STEP 10: Select any of the TAS Indicators and click Apply and your done.

STILL NEED HELP? Create a support ticket by emailing the Help Desk team at [e-mail].